“WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. “It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.’ ‘Leo is ready and waiting to help with any form of banking services’ continued Abolusoro. Austine Abolusoro stated: “UBA is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform. In today’s fast-paced world with demands for quick responses, our aim is to make banking seamless and effortless for our millions of existing and potential customers.”Īlso speaking on the launch of Leo on WhatsApp, Group Head of UBA’s Online Banking, Mr. Speaking about the launch of Leo on WhatsApp, the Group Managing Director, UBA, Kennedy Uzoka said: “Our customers are at the heart of our business and we as a bank, are never relenting in matching our words with equal action. During the waiting period, a pre-recorded audio plays the host until any of the reps is available to attend to you.The United Bank for Africa (UBA) has announced that its chat banker, Leo has launched its pilot mode on WhatsApp and will be openly available to customers by September 2018.Īccording to UBA, with Leo now on WhatsApp, customers who use the app would be able to open new accounts, check their balances on the go and carry out basic banking services in real time. The major drawback with calling the UBA official phone number is that it is not toll-free which of course means most people will have to use other mediums to contact them.Īlso, one may need to wait for about two to three minutes before connecting with the UBA Bank Customer Care. The waiting period is ruled out, then one can get an instant response and concentrate on other things that matter. This is one of the reasons why calling the helpline is the best way to contact UBA Customer Care. The ideal thing when you contact a brand or business customer care service centre is to get an instant response to whatever you brought before them. VISIT UBA CORPORATE HEAD OFFICE FOR HELP.CONTACT UBA CUSTOMER CARE VIA SOCIAL MEDIA.
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